Contact ThirtyOne Hats
Our designer hat specialists are here to help with sizing, product questions, and orders.
Send ThirtyOne Hats a Message
Our customer service team is available Monday–Friday, 9am–5pm Pacific Time. For Amazon order inquiries, please contact Amazon customer service directly.
Frequently Asked Questions
What can the ThirtyOne Hats team help me with?
We assist with product information, sizing guidance, designer hat care instructions, and general inquiries about our collection. For Amazon order status, shipping, or returns, please contact Amazon customer service directly.
How long does it take to hear back from ThirtyOne Hats?
We typically respond to all inquiries within 1–3 business days. During peak seasons, response times may be slightly longer. We read every message and reply to each one personally.
Can I place an order directly through this website?
ThirtyOne Hats products are available exclusively through Amazon. Use the links on our site to browse our current designer hat collection and place orders through Amazon’s secure checkout.
Do you offer sizing help for ThirtyOne Hats?
Yes. If you’re unsure about sizing for any of our designer hats, reach out through the contact form above. Include your head circumference measurement if available, and we’ll help you find the right fit.
Where are ThirtyOne Hats shipped from?
All ThirtyOne Hats orders ship through Amazon’s fulfillment network. Shipping speed and availability depend on your Amazon Prime status and location. Check the product page on Amazon for current delivery estimates.
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